Spend $120 to Get Free Local Delivery

Skatextreme will deliver to the address indicated by you island wide usually within 1-3 working days. In the event that a product is out of stock, we will contact you and inform you the expected delivery date.

Couriers and Delivery Timeline

Most of the time, the delivery will be completed within 1-3 working days. We will hire Aramex, Ninja Van or Qxpress to assist us with our local delivery. We use them because they have a customer support system and are reputable for quick deliveries around Singapore.

However, 1-3 working days is only an estimation and Skatextreme will not be held responsible if delivery period is exceeded. A tracking link will be sent for you to accurately check the status of your package. 

We have no control on your package after it leaves our store. Buyers will have to call the respective courier's customer support hotline found in the tracking link should there be a problem with the delivery. 

Skatextreme will not be held responsible for failed delivery due to reasons beyond its control.

Deliveries will be done from Mondays to Fridays, not a public holiday. Deliveries will be done anytime between 10am - 8pm on these days.

The courier may not inform buyer of exact delivery dates and time, hence it is important that buyers make sure that there will be someone around to receive the items.

Buyers can also use the tracking link provided to arrange special request with the courier directly.

Should there be a mistake or change of shipper's address, you may need to fill up and send in a verification form for security reasons. Usually this security verification process may take 1-2 days, so be sure to fill in your correct address carefully to ensure your products reach you on time.

Skatextreme will not attempt a second delivery, hence any item that is not successfully delivered will be kept at our warehouse for 14 days from the date of first attempted delivery. Buyers are to self collect. If item(s) is/are not collected after 28 days, it is considered delivered and there shall be no return or refund on the paid item(s).

The fact that a delivery period is exceeded does not entitle you to compensation. Skatextreme excludes any liability for any failure to meet delivery periods.

If so happens that Skatextreme can no longer deliver the ordered products, Skatextreme will be entitled to terminate the sale and will inform you immediately and reimburse payments made via the original payment method within 3-4 working days.

Couriers' Behavior

We will not be responsible for the courier's behavior patterns during the delivery process. If you are particular about the way a package should be delivered, we suggest you choose the Pick-Up option during checkout.

Order Processing

All Orders will only be processed between 1200 -1700 on Weekdays excluding public holiday. Orders placed after working hours or a non work day will be processed the following working day. 

Tracking Link

A tracking link will be sent to your registered email the moment we arranged a delivery. Please do not be alarmed if your tracking link is not updated. The tracking link will only start to update the moment the courier picks your package from our store.